Problem with computer resolution

[Lady D]

Wondering if anyone might have a suggestion as to what might be causing one of our networked computers at work to have what I consider ghostly pictures or xray type pictures on the msn homepage. All the background color is way off. The woman working on the computer is here one day a week and is in her 60's and was messing with all sorts of settings on the thing, which probably added to things even more.

She is getting a msn error message of Line 2, Charac: 35249 Error 887600de Code:0! Has anyone seen this before??? Any clues as to what might be going on is appreciated! Her picture images on the monitor looked fine yesterday and early this morning. I've tried resolution adjustments, auto adjustments and resetting them back to factory reset and nothing fixes it.

 

[Ocean Lover]

Re: Problem computer resolution

Sorry Lady D. Computers have a mind of their own sometimes and can be so frustrating.

 

[Lady D]

Re: Problem computer resolution

It is when you have someone mostly computer illiterate and they sit playing with all the adjustments as to brightness and contrast, so forth and so forth. And now the entire internet page is a total mess, just not the picture images. I even went so far as to unplugging the monitor from the computer and hooking back up and it still didn't work. And of course, the computer had to recognize it as a new object so I may look and see if that can be uninstalled somehow. This monitor had been on someone else's computer and we got new monitors and put this one in her office. We tried it out yesterday afternoon and it worked fine, no problems. Not anymore! Maybe I can mess with it more tomorrow and try some other things.

 

[Smiling JOe]

Re: Problem computer resolution

It is when you have someone mostly computer illiterate and they sit playing with all the adjustments as to brightness and contrast, so forth and so forth. And now the entire internet page is a total mess, just not the picture images. I even went so far as to unplugging the monitor from the computer and hooking back up and it still didn't work. And of course, the computer had to recognize it as a new object so I may look and see if that can be uninstalled somehow. This monitor had been on someone else's computer and we got new monitors and put this one in her office. We tried it out yesterday afternoon and it worked fine, no problems. Not anymore! Maybe I can mess with it more tomorrow and try some other things.

I don't think it was the person changing the settings at all. It is an Intenet Explorer thing, but it is repaired in recent versions. Update your software . Go to update.microsoft.com and click "express install." Install all the updates and then reboot and you should see images correctly.

If you were using Mozilla Firefox for your browser, you wouldn't have that problem. You can click above to take you to the site where you can download it for free. It is much better than IE. Try using it for a week or two, and if you don't like it, just continue to use IE again. I still keep IE on my desktop, but I only have one occasion when I have needed to use it.

 

[Lady D]

Re: Problem computer resolution

Thanks SJ, I will give that a try tomorrow. Appreciate it. This woman ignores all the updates and never does them so I guess it caught up with her.

 

[JT]

Re: Problem computer resolution

Thanks SJ, I will give that a try tomorrow. Appreciate it. This woman ignores all the updates and never does them so I guess it caught up with her.

LD what type of monitor are you using and also what operating system?

 

[peapod1980]

Re: Problem computer resolution

If you were using Mozilla Firefox for your browser, you wouldn't have that problem. You can click above to take you to the site where you can download it for free. It is much better than IE. Try using it for a week or two, and if you don't like it, just continue to use IE again. I still keep IE on my desktop, but I only have one occasion when I have needed to use it.

SJ, just want to take this opportunity to get up on my soapbox and say that you and John R both convinced me to use Mozilla several months ago, but IE still got some occasional use. A few weeks ago, IE started blocking a lot of sites, treating things like popups that weren't, and even adjusting the security settings didn't work. After this happened, we got some sort of worm/virus/nasty thing that attached itself to all the bookmarks saved via IE, and we kept getting popups redirecting us to some site (in Italian) trying to open up porn sites. Took forever to finally rid our computer of that--now I'm almost afraid of IE!

 

[Smiling JOe]

Re: Problem computer resolution

SJ, just want to take this opportunity to get up on my soapbox and say that you and John R both convinced me to use Mozilla several months ago, but IE still got some occasional use. A few weeks ago, IE started blocking a lot of sites, treating things like popups that weren't, and even adjusting the security settings didn't work. After this happened, we got some sort of worm/virus/nasty thing that attached itself to all the bookmarks saved via IE, and we kept getting popups redirecting us to some site (in Italian) trying to open up porn sites. Took forever to finally rid our computer of that--now I'm almost afraid of IE!

...and you should be. I take it that you are now using FireFox and are sailing smoothly?

 

[Lady D]

Re: Problem computer resolution

LD what type of monitor are you using and also what operating system?

The monitor is a NEC Multisync LCD1770V, our work operating system is Windows 98. Dinosaur. Our tech guy needs to upgrade us to XP. The problems are worse on there this morning. Went to microsoft to check for updates and there are none. Just minor updates available for Windows 98 as they quit having major updates as of July 11th for Windows 98. Upon logging on got an error message stating cannot find device file needed to run windows or windows applications. Something about system.ini and the windows registry. Got a WOL558xd code also. Emailed this to our tech guy, haven't heard anything from him though. Her internet won't come up. Supposedly the MSN was messed up from when she logged on yesterday morning. He will have to fix that now. I cannot do anything with the registry here at work and missing files. Would get my fanny in trouble. Was thinking it might be something simple. All of her text yesterday was just huge, like way off the screen.

 

[peapod1980]

Re: Problem computer resolution

...and you should be. I take it that you are now using FireFox and are sailing smoothly?

You know it! I've even trained the L'il Pods to not use IE anymore. That leaves one stubborn holdout...