Problem with computer resolution

[JT]

Re: Problem computer resolution

The monitor is a NEC Multisync LCD1770V, our work operating system is Windows 98. Dinosaur. Our tech guy needs to upgrade us to XP. The problems are worse on there this morning. Went to microsoft to check for updates and there are none. Just minor updates available for Windows 98 as they quit having major updates as of July 11th for Windows 98. Upon logging on got an error message stating cannot find device file needed to run windows or windows applications. Something about system.ini and the windows registry. Got a WOL558xd code also. Emailed this to our tech guy, haven't heard anything from him though. Her internet won't come up. Supposedly the MSN was messed up from when she logged on yesterday morning. He will have to fix that now. I cannot do anything with the registry here at work and missing files. Would get my fanny in trouble. Was thinking it might be something simple. All of her text yesterday was just huge, like way off the screen.

The monitor issue first. Have you downloaded the proper drivers for NEC Multisync LCD1770V. if not go to
http://www.necdisplay.com/support/m...edinf/files2.htm&title=Display Device Drivers

Then to the drop down for NEC LCD Desktop Displays
and select your monintor and download the drivers. once you download the drivers double click the file to unzip.

 

[Lady D]

Re: Problem computer resolution

The monitor issue first. Have you downloaded the proper drivers for NEC Multisync LCD1770V. if not go to
http://www.necdisplay.com/support/m...edinf/files2.htm&title=Display Device Drivers

Then to the drop down for NEC LCD Desktop Displays
and select your monintor and download the drivers. once you download the drivers double click the file to unzip.

Just wondering how much of this I should try to do as we do pay a tech guy to fix our problems, but unfortunately, he is in McLean, VA and was not available at all today. He would have my head on a platter if I messed things up. And my computer went down this afternoon, was down for over two hours. Still not working when I left work. I would imagine that is the problem with the one monitor we tried to hook up on the computer across from me also. The picture was not right, nor the print. Very faint. He is supposed to get with us in the a.m. but we will see. I hate computer problems.

 

[JT]

Re: Problem computer resolution

Just wondering how much of this I should try to do as we do pay a tech guy to fix our problems, but unfortunately, he is in McLean, VA and was not available at all today. He would have my head on a platter if I messed things up. And my computer went down this afternoon, was down for over two hours. Still not working when I left work. I would imagine that is the problem with the one monitor we tried to hook up on the computer across from me also. The picture was not right, nor the print. Very faint. He is supposed to get with us in the a.m. but we will see. I hate computer problems.

Im with you on that. Im a computer engineer for a large lawfirm and we ask that our users dont get involved with issues like this. But on the other hand we are 24/7 support so there is always someone to fix the issue in a reasonable amount of time. Sound to me like it is a driver issue. Windows 98 was a great operating system in its time but it was never suited for office use. It was more a home operating system. Windows XP comes with more drivers for the newer stuff and has plenty for the old stuff too. If now you can ususlly find them on the internet. If you did decide to download the drivers I sent you it would not effect the well being on the computer. Drivers are only there if you need them. If they are not needed they will just sit untile they are needed if ever. If you do have any questions you are more than welcome to PM me. If I can aswer them I will. If not I know lots of folks in IT that might be able to. Good luck.

 

[Lady D]

JT, I finally got on with our tech guy late this afternoon. Got my problem fixed pretty quickly. A video card problem. Had a missing file on the other computer. Went to my computer and copied it and took the floppy and installed it on the other computer. It also was missing a driver of some sort and he determined what was missing as to certain things he had me read to him in the settings. I got that downloaded and installed with his instruction and now that one is ok. Still have one more to do Monday. It will not be as complicated as the other but it too has a bad image problem, plus some freezing up problems. I will remember your suggestions though in case I ever have need of them as I am sure sometime something else will come up. Thanks.