Whazzup at Bruno's?

[Beach Runner]

I have a restaurant review website that gets a lot of hits. It's mainly based on Atlanta restaurants, but I also review other locations that I frequent. As webmaster of the site and having a positive review of Bruno's posted there, I received an email today complaining of abusive treatment at Bruno's due to this person returning an unsatisfactory item. Apparently vulgar language was thrown at this customer by the management. This is not the first report of inappropriate behavior by Bruno's staff that I've heard.

I have always been a staunch supporter of Bruno's. I like toppings that aren't available at chain pizza restaurants (the only choice in our town). But I have noticed changes at Bruno's. I miss the Roma tomatoes (as stated on the menu) which have been replaced by grape tomatoes. The chicken has gotten sort of "sketchy," as my college-aged daughter describes it. I have never personally been treated rudely at Bruno's, but I have heard enough stories that now I am concerned.

Any comments? I want Bruno's to stay good, but being rude to customers is unacceptable.

 

[Mermaid]

BR, weren't you just down at the beach days ago? You missed a perfect opportunity to update some of the info you have available for public consumption.

 

[Beach Runner]

BR, weren't you just down at the beach days ago? You missed a perfect opportunity to update some of the info you have available for public consumption.

We picked up pizza at Bruno's. No problem with employee attitude or the pizza. We steered clear of the chicken topping, though.

I noticed Bruno's boxes in our neighbors' trash, so they're still ordering takeout from Bruno's, too.

That's all of the dining out that we did. The Thanksgiving food lasted us several meals, and my daughter was in the mood to cook since she doesn't have the opportunity to do that at the sorority house.

 

[Smiling JOe]

I warned you guys about Bruno's. They treated me like dirt too many times to ever go back again. Everyone from the owners to the manager to the front line employees. I have not been back in the last two years, but if this is still going on, I wonder how they stay in business. I have one word for you pizza eaters... Amore, located in Gulf Place, a place where they like people. ;-)

 

[southof30A]

I warned you guys about Bruno's. They treated me like dirt too many times to ever go back again. Everyone from the owners to the manager to the front line employees. I have not been back in the last two years, but if this is still going on, I wonder how they stay in business. I have one word for you pizza eaters... Amore, located in Gulf Place, a place where they like people. ;-)

Spunky Noodle also makes a pretty good pizza for those of us on the east end of 30A. Plus, they appreciate our business.

 

[Smiling JOe]

Spunky Noodle also makes a pretty good pizza for those of us on the east end of 30A. Plus, they appreciate our business.

Yes, the Spicy Noodle is pretty good and they do love the customers.

 

[peapod1980]

I have one word for you pizza eaters... Amore, located in Gulf Place, a place where they like people. ;-)

SJ, thanks for the reminder. I just pulled out my notes for planned meals for next month, and I starred Amore with an "SJ" next to it!

 

[Smiling JOe]

SJ, thanks for the reminder. I just pulled out my notes for planned meals for next month, and I starred Amore with an "SJ" next to it!

Oh, so you are keeping SJ recommendations? That is funny.
You want my short list?

Borago (Grayton)
Fish Out of Water (WaterColor)
Baithouse for lunch (WaterColor)
Amore (Gulf Place)
Cafe Tango (Blue Mtn)
Bud & Alley's (Seaside)

Please note that there are a few other places in the area which serve good food with a smile. Just because it is not on my list doesn't mean that it is not worth visiting.

 

[seagrovelover]

We go to Brunos every vacation.......but we are always looking for a good pizza, think we will try Amore this year.....thanks to SJ ;-)

 

[peapod1980]

Oh, so you are keeping SJ recommendations? That is funny.
You want my short list?

No, I had a list I made from the favorite restaurants thread; I was writing down places where people had had good meals but were places I hadn't been to. So, I had Amore on there already but added a star and your initials next to it.
And thanks for the short list! I added the Baithouse from that one. Was thinking about trying there for lunch or breakfast one day, but I don't remember it being mentioned before.