BeachRunner, I really have not had any seriously bad problems; all of the ones I mentioned were issues that came up, but I happen to have a lot of information available to me about insurance laws in Florida, so I have been able to get my issues handled eventually. Some of the ones I mentioned are from friends/family, etc.
My point is that, in my experience, given the choice, the insurance company will rule against the consumer every time...they will sometimes pay up if pushed far enough (I would hate to total up the amount of income I have lost by time spent on the phone with an insurance company) but the system is designed to profit the insurance company, not provide the best health care to the consumer.
I have no problem with the companies making a profit--although I do like TFT's profit sharing idea, just as I like credit unions, instead of banks--I just have a problem with them making HUGE profits, at the expense of the people least able to contribute to that HUGE profit.
I would like to see a competent system that treats most people fairly, including the doctors...I do not see that at the present time from the insurance companies, and there really is no reason other than profit that prevents them from doing it, IMO.
Consumer Reports this issue has an interesting report.Not sure it is on their website
Find Product Reviews and Ratings from Consumer Reports., but it may be. Take a look hhttp://www.consumerreports.org/cro/magazine-archive/may-2009/health/health-insurance/overview/index.htmere:
Some points:
1. Only 64 percent of readers said they were very or completely satisfied with their plan; down from 67% from the 2007 report;
2. In terms of service rated by CR, that puts satisfaction with health insurance plans above satisfaction with cable TV, but below pharmacies and real estate agencies;
3. $500 is the median increase in what readers paid for annual premiums since 2006; 38% increase from two years ago;
4. Choosing an HMO over a PPO is apparently better now;
that is a change from the last survey;
5. Rating of PPO health plans puts Anthem BC/BS (Ct) at the top; BC/BS Fl is #11 on a chart of 41 rated;
6. Rating of HMO health plans shows Group Health of ID and WA at the top; Humana Medical Plan of Florida was #23, out of a possible 35 rated
This article points out just how difficult and time consuming it is for a consumer to "figure out" insurance--the sad part of this is that the people least able to "figure it out" are the ones most often hurt the most.
Given my choice, I would vote for the compassionate family doctor who charges a reasonable rate for his or her services, and has at his/her deepest level, the desire to serve and to heal; and I would eliminate insurance companies! LOL. But, as some on this board will quickly point out that is idealistic...and unreasonable. And, of course it would also necessitate the elimination of trial lawyers--the infamous tort reform! So, I will continue to be thankful that I am healthy and informed about how insurance companies work--and not think about how much time I have wasted on the phone with the insurance claims departments over the years! Now, that I have more time to give, I will work relentlessly for a better system.